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TERMS & CONDITIONS


Please read these terms & conditions carefully before using this website. If you do not agree to these terms you may not use this website. By using this website, you signify your explicit assent to the terms & conditions and Privacy policy.

These terms & conditions are legally binding terms of services available on the website as well as at the terms of use of this website. These terms of use & privacy policy extend to both users who visit the website but do not transact business on the website (“users/guests”) as well as users who are registered with the website to transact business on the website (“customers/members”).

'Nishara Jewellery’ reserves the right to modify or terminate any portion of the website or the services offered by the company for any reason, without notice and liability to you or any third party.

You are responsible for regularly reviewing these terms of use so that you will be apprised of changes if any. Nothing in these terms of use should be construed to confer any rights to third party beneficiaries.

 

  1. We only offer COD on orders placed on the website. Orders placed via Instagram or Whatsapp can't accept COD orders. 
  2. If you're unable to reach us, kindly email us on  help@nisharajewellery.com or leave a message on Instagram/ whatsapp and allow us a minimum of 24-48 hrs to get back to you.
  3. Orders generally take a minimum of 7-10 business days to arrive.
  4. All delivery estimates are from the order date.
  5. We won't be able to redirect orders once items have been dispatched.
  6. We will try to deliver products in time but in some cases orders may be delayed as all our products undergo a quality check test. This may sometimes lead to delay in case if the product fails to pass the quality check test. 
  7. We are not responsible for any delays caused by natural calamities and unavoidable circumstances. 
  8. If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, kindly refuse to take delivery.  You must shoot a video and take multiple pictures of the same. 
  9. If your jewellery arrives damaged, then the return request must be placed within 2 days of placing the order. Any return requests after 2 days will not be accommodated. The product must be in unused condition, in its original packaging along with its original tags and invoice, failing which the return will not be possible. We will either fix the product and send it back or offer you the amount in credit in case it can't be fixed.
  10. In case you end up choosing the wrong polish colour while placing the order, your order cannot be rectified. We are not liable to replace or change your order.
  11. All registered customers have the option to track their orders by heading to the track your order page.
  12.  Nishara Jewellery complies with the Children’s Online Privacy Act. Our Site (and links that may be available through our Site), are not intended for persons under the age of eighteen (18). We do not knowingly collect information from such persons.

The protection and security of your personal information is one of Nishara Jewellery's priorities.


CONTACT INFORMATION

For any queries, please contact us at  help@nisharajewellery.com (Monday to Saturday, 10 am to 6 pm).