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BUY- BACK POLICY


We at Nishara Jewellery are committed to ensuring your satisfaction with our products and services. Our buy-back policy for silver jewellery offers flexibility and ease for customers who wish to exchange or sell their previously purchased items. Please read the terms and conditions below to understand how the policy works.

Eligibility Criteria
  1. Applicable Products: The buy-back policy is valid only for silver jewellery purchased from Nishara Jewellery.
  2. Proof of Purchase: Customers must present the original invoice at the time of buy-back.
  3. Condition of Jewellery: The jewellery must be in good condition and free from significant damage or alterations. Pieces that have been modified by a third party are not eligible.
Buy-Back Value
  1. Buy-Back Percentage: Nishara Jewellery offers a buy-back value based on the current market price of silver and a percentage of the net weight of the product (excluding stones, enamels, or other embellishments). The percentage offered will vary depending on the product type and purchase date.
  2. Depreciation: A depreciation percentage may apply based on the age and wear of the jewellery.
Exclusions
  1. Items purchased during clearance sales or promotional offers may not qualify for buy-back or may have reduced eligibility.
  2. Silver coins or bars purchased solely for investment purposes are excluded.
Process
  1. Evaluation: Our team will assess the condition, weight, and authenticity of the jewellery before offering a buy-back value. This evaluation is final.
  2. Approval Time: The evaluation and processing of the buy-back request may take up to [7 business days].
  3. Refund/Exchange: Customers will receive the buy-back amount as:
    • Store credit (valid for future purchases)
Other Terms
  1. Nishara Jewellery reserves the right to reject a buy-back request if the item does not meet the eligibility criteria.
  2. The buy-back policy is subject to changes at the discretion of Nishara Jewellery without prior notice.
  3. Disputes, if any, will be subject to the jurisdiction of Mumbai court.